The Executive Office of Labor and Workforce Development (LWD) is a Massachusetts state agency dedicated to supporting the Commonwealth's workforce and businesses. LWD provides a range of services, including job training, unemployment assistance, labor market information, and workforce development programs.
LWD recognized the critical need to provide its services and information in multiple languages to serve the diverse population of Massachusetts. However, their existing translation process, relying on a small team of three dedicated individuals, couldn't keep up with the increasing demand for translated content across various websites, applications, and documents.
To address this challenge, LWD turned to Localize, which was already used successfully within other departments of the Commonwealth. Localize's reputation and ease of implementation made it an ideal choice for LWD.
“我没考虑其他供应商。联邦政府在其他地方也用过Localize的产品。所以，我们只是了解了他们的产品，确保能采购到所需产品，然后就直接下单了。”——安东尼·范塔西亚
Localize 的关键功能，例如直观的界面、AI 翻译功能和人工审核选项，简化了 LWD 的翻译工作流程，并使其团队能够高效地管理多语言内容。
LWD持续利用Localize开展各类项目，包括网站翻译、文档翻译和应用程序本地化。该平台的灵活性和对不同内容类型的支持，使其成为LWD持续为马萨诸塞州多元化人群提供无障碍且包容性服务的重要工具。“现在，Localize已成为我们核心服务的一部分，任何商业机构都可以使用它，无论是网页翻译、文档翻译等等。现在，所有人都可以使用这项功能。”——Anthony Fantasia
