马萨诸塞州劳工和劳动力发展执行办公室 (LWD) 是马萨诸塞州的一个州级机构，致力于支持该州的劳动力和企业。LWD 提供一系列服务，包括职业培训、失业援助、劳动力市场信息和劳动力发展计划。
LWD意识到，为了更好地服务马萨诸塞州多元化的人口，必须以多种语言提供服务和信息。然而，他们现有的翻译流程仅依靠一个由三名专职人员组成的小团队，无法满足各个网站、应用程序和文档日益增长的翻译需求。
To address this challenge, LWD turned to Localize, which was already used successfully within other departments of the Commonwealth. Localize's reputation and ease of implementation made it an ideal choice for LWD.
"I didn't look at any other vendors. The Commonwealth was using Localize other places. So, we just got to know the product and made sure there was something we could procure and we just went right directly for it." - Anthony Fantasia
Localize's key features, such as its intuitive interface, AI translation capabilities, and human review options, streamlined LWD's translation workflow and empowered their team to efficiently manage multilingual content.
LWD continues to leverage Localize for various projects, including website translation, document translation, and application localization. The platform's flexibility and support for different content types have made it an invaluable tool for LWD's ongoing efforts to provide accessible and inclusive services to the diverse population of Massachusetts. "Having this as a core service now within [our] environment, it now becomes [an] available tool to any business agency and we're able to offer this whether it's a webpage translation, documents, etc. The capability is there now for all to use." - Anthony Fantasia
